User blog comment:Elmara/Interesting Problem/@comment-1462633-20110520224310

I hope you can get it fixed soon, believe me I know how much frustration comes with a computer that isn't functioning properly. Since it's new, and you likely didn't put anything on it that you didn't already have backed up someplace else, I suggest you consider a total reformat and reinstallation of Windows 7 to resolve the issue. -- Åusår   (Talk) 22:43, May 20, 2011 (UTC)